Return / Exchange

    • For merchandise returned 14 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. (Customers response for return shipping fee unless items arrived damaged)
    • All vintage items, skulls and skeletons are final sale. 
    • Store purchased item must be return at our store. 
    • Our Return / Exchange policy apply to only for U.S. customers, all international shipping is FINAL SALE. NO RETURN OR EXCHANGE accept FOR INTERNATIONAL SHIPPING.
  • We will not take any responsibility of lost / stolen or damaged items during transaction and after delivery.   ( Please check local law for importing natural products)

For further information please contact us at 1(631) - 473 - 0264 or e-mail us sales@lunanovashop.com